Terms and Conditions
Last updated: December 2025
These Terms and Conditions (“Terms”) govern your use of the website https://www.castleinspectors.com (the “website”) operated by Castle Home Inspection (“we,” “us,” or “our”).
By accessing or using the website, you agree to be bound by these Terms. If you do not agree, you may not access or use the Website.
- Use of the Website
You may use this website only for lawful purposes and in accordance with these Terms. You agree not to use the website in any way that could damage, disable, overburden, or impair the website or interfere with any other party’s use.
- Home Inspection Services
Information provided on this website is for general informational purposes only and does not constitute a guarantee, warranty, or professional advice.
All home inspection services are subject to:
- Separate inspection agreements
- Applicable Illinois laws and standards
- The specific scope and limitations outlined in your inspection contract and report
Inspections are visual and non-invasive in nature and are not a guarantee against future defects or conditions.
- Home Inspection Standards and Limitations
Castle Home Inspection performs home inspections in accordance with generally accepted industry standards and applicable Illinois requirements.
A home inspection is a visual, non-invasive examination of readily accessible areas of a property at the time of the inspection. It is not technically exhaustive and does not involve dismantling, destructive testing, or engineering analysis.
The inspection and any resulting report:
- Reflect conditions observed only at the time of inspection
- Are not a warranty or guarantee of future performance or condition
- Do not identify all possible defects, safety issues, or code violations
- Do not predict future failures or life expectancy of systems or components
Latent defects, concealed conditions, environmental hazards, and issues that are not visible or accessible at the time of inspection may exist and are outside the scope of the inspection.
The inspection report is prepared solely for the client named in the inspection agreement and may not be relied upon by any other person without our prior written consent.
All inspection services are governed by a separate written inspection agreement, which controls in the event of any inconsistency with these Terms.
Any estimates, opinions, or recommendations provided in the inspection report are based on the inspector’s professional judgment at the time of inspection and should not be considered definitive or exhaustive.
- Intellectual Property
The website and its original content, features, and functionality are owned by Castle Home Inspection and are protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our prior written consent.
- Third-Party Links
The website may contain links to third-party websites or services not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party websites.
Your use of third-party websites is at your own risk.
- SMS Communications Terms
SMS Consent and Use of Information
By providing your mobile phone number and opting in, you consent to receive service-related SMS messages from Castle Home Inspection.
Phone numbers collected as part of the SMS consent process are used solely for service communications and are not shared with third parties for marketing purposes.
Types of SMS Messages
If you consent to receive SMS messages from Castle Home Inspection, you may receive messages related to:
- Appointment confirmations and reminders
- Follow-up communications related to inspections
- Billing or payment-related inquiries
We do not send marketing, promotional, or advertising text messages.
Example message:
“Hello, this is a reminder of your upcoming home inspection with Castle Home Inspection on [Date] at [Time]. Reply STOP to opt out of SMS messages at any time.”
Message Frequency
Message frequency may vary depending on your interactions with us. Typically, you may receive up to two (2) SMS messages per week related to appointments or service-related matters.
Fees and Charges
Standard message and data rates may apply based on your mobile carrier’s pricing plan. Castle Home Inspection is not responsible for any charges imposed by your carrier.
Opt-In Methods
You may opt in to receive SMS messages from Castle Home Inspection through one or more of the following methods:
- Verbally, during a phone or in-person conversation
- By submitting an online form
- By completing a written or paper form
Opt-in is not required as a condition of purchasing services.
Opt-Out Method
You may opt out of SMS communications at any time by replying STOP to any SMS message. Upon opting out, you will no longer receive SMS messages from us unless you re-consent.
You may also request removal by contacting us directly using the contact information provided below.
Help and Support
For assistance, you may reply HELP to any SMS message or contact us directly at:
Email: support@castleinspectors.com
Phone: (630) 462-1050
Additional information is available in our Privacy Policy and Terms & Conditions.
Additional Options
If you do not wish to receive SMS messages, you may choose not to provide your phone number or not to opt in where SMS consent is requested.
Standard Messaging Disclosures
- Message and data rates may apply
- You may opt out at any time by replying STOP
- Message frequency may vary
- Termination
We may terminate or suspend access to the website immediately, without prior notice, for any reason, including violation of these Terms.
- Disclaimer of Warranties
The website is provided on an “AS IS” and “AS AVAILABLE” basis. We make no warranties, express or implied, regarding the operation or availability of the website or the accuracy of its content.
- Limitation of Liability
To the fullest extent permitted by law, Castle Home Inspection shall not be liable for any indirect, incidental, consequential, or special damages arising out of or related to your use of the website.
Nothing in these Terms limits liability that cannot be limited under applicable Illinois law.
(Note: Liability related to inspection services is governed by the separate inspection agreement.)
- Governing Law and Venue
These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to conflict of law principles. Any legal action shall be brought exclusively in the state or federal courts located in Illinois.
- Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the website after changes constitutes acceptance of the revised Terms.
- Contact Information
If you have any questions about these Terms, please contact us:
Castle Home Inspection
100 Timber Creek Dr West
Yorkville, IL 60560
Email: support@castleinspectors.com
Phone: (630) 462-1050